Preventing utility scams

SRP recognizes Fry’s employees for protecting customer from scam artists

Scammers continue to aggressively target residential and business utility customers and are becoming more refined and convincing in their tactics. Thankfully, two Fry’s Food Stores employees recently prevented an SRP customer from being further victimized.

Continue reading

Seat belt safety

SRP employee: “We survived because of seat belts”

SRP Customer Service Representative Jessie Garcia-Ruiz has a special reason for making seat belts her safety commitment. It’s a practice reinforced as part of SRP’s work culture, tested by extreme circumstances July 1. Read her story in her own words.

Continue reading

Quick-thinking zanjero

Daily inspection turns into successful rescue situation

A Valley man could have lost his life if not for the quick actions of a zanjero going about his daily patrol.

Around 6 a.m. June 3, Zanjero John Calhoun was doing his usual inspection of the canal system when he stopped to check a header ditch at 12th Street and Turney Avenue in Phoenix.

Continue reading